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Home
  • Patients
    • Manage Account
    • Upload health data
    • RemoteCare
    • Test strips
    • System requirements
    • Connect with mySugr®
  • Professionals
    • Manage account
    • Upload Patient data
    • RemoteCare
    • Manage patients
    • EMR integration
    • Connect with mySugr®
    • Strip management
  • Tech Support
    • Upload patient data
    • System requirements
  • Contact us

Breadcrumb

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  2. Professionals

Professionals

Upload Patient data

    • How to upload patient data from other supported devices (Windows)
    • How to install the Device Link software to upload patient data
    • How to upload patient data using Device Link
    • How to upload patient data from Accu-Chek® devices using Web Device Link
    • How to install Web Device Link Plugin
    • How to import data from an Abbott Freestyle Libre CGM device
    • How to import data from a Medtronic CGM device
    • How to import data from a Dexcom CGM device
    • How to connect my patient’s device for the first time

Connect with mySugr®

    • How to create a patient account and invite them to use mySugr®
    • How to visualize patient data from their mySugr® account
    • How to connect existing patients

Manage account

    • How to verify my account
    • How to verify my role
    • How to sign in for the first time
    • How to reset my password
    • How to minimize the login verification requests
    • How to change my password
    • How to change language settings

EMR integration

    • Learn more about EMR integration
    • How to generate EMR reports

RemoteCare

    • What is the Roche Diabetes RemoteCare solution

Manage patients

    • How to use the Patient management screen
    • How to search for a patient
    • How to print and download reports for a patient
    • How to deactivate a patient account
    • How to create a patient account

Strip management

    • How to set alerts to monitor a patient’s optimal intervals of glycemia
    • How to follow up with my patient status using Pick up at center
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