Solution

<p>To reset your password:</p><ol><li>Go to <a style="background-color:rgb(255, 255, 255);" href="https://care.rochediabetes.com">https://care.rochediabetes.com</a>&nbsp;(for International users), or&nbsp;<a style="background-color:rgb(255, 255, 255);" href="https://hcp.myrdcp.com">https://hcp.myrdcp.com</a>&nbsp;(only for US users).</li><li>Click <strong>Forgot password</strong>.</li><li>Enter the email address you used to create your RocheDiabetes Care Platform account.</li><li>Click <strong>Submit</strong>.</li><li>If your account was registered with this email address, you will receive a message with instructions on how to reset your password.</li></ol><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button>If you don't see the email in your inbox,&nbsp;check your spam folder. If you still don’t see the email, contact your Roche representative for any inquiries.</p></div><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong>Your password must be at least 8 characters long and contain:</p><ul class="rteindent1"><li>a number</li><li>a lowercase</li><li>an uppercase</li><li>a symbol</li></ul></div><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong>f you are facing&nbsp;problems with your email or password, make sure you enter the same email address you used when you created your RocheDiabetes Care Platform account.</p></div>