Solution

<h4>What is the Two Factor Authentication method?</h4><p>A Two Factor Authentication is set up to make sure that your account is protected against unauthorized use. You will be asked for a verification code each time you sign in from a different country, when using a new browser, when your cookies are deleted, or once every month.</p><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong>To learn how to minimize the verification requests when logging in, read this <a href="/professionals/manage-account/how-minimize-login-verification-requests">article</a>.</p></div><h4><br>Account verification</h4><p>Unable to verify account? To verify it:</p><ol><li>You will automatically receive an email with a verification code. Copy the code from the email.</li><li>Paste the code in the box on the verification page.</li><li>If you always use your own computer with the same browser, select the checkbox <strong>Remember this computer</strong> after entering the verification code. This will allow you to sign in to your account, without repeating the verification process&nbsp;for one month. After this time, you will be asked to complete the verification process again.</li></ol><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong>Your administrator can enable or disable the Two Factor Authentication for all users in the department, a method to protect your account.</p></div>