Connect with mySugr®
How to create a patient account and invite them to use mySugr®
Issue
I want to create a new patient account in the RocheDiabetes Care Platform and invite them to use mySugr® app.
Solution
To create an account for your patient and invite them to use mySugr®:
- Login to your RocheDiabetes Care Platform account and click on Create new patient.
- Fill in the form starting with the “Required information”.
- Check the box: “Invite patient to use the mySugr app to collaborate on managing their diabetes”.
- Type in your patient's email address, and click Continue.
- You may also fill in the “Optional information”.
- When ready, click Create patient.
Note: If your patient does not wish to share their data, you can create their account without providing an email address. You can always invite them to connect later.