<p>You can view the notes and comments your healthcare professional shared with you, and reply:</p><ul><li>From your mySugr® app:<ol><li>You will get notified by email if your doctor messages you.</li><li>To read the message and reply, open the mySugr® app and go to your inbox.</li><li>Whenever you reply, your doctor will get notified.<br>&nbsp;&nbsp;</li></ol></li><li>From your dashboard:<br>Click the notes icon from the sidebar on the right side to expand it. To add a comment related to a note:<ol><li>Click <strong>Comments</strong> below the note.</li><li>Click <strong>Add a comment</strong> below the relevant note.</li><li>Type your comment in the textbox.</li><li>Click <strong>Post</strong> or <strong>Cancel</strong>.<br>&nbsp;</li></ol></li></ul>

<p>To meet your doctor via video consultation:</p><ol><li>You will receive an invitation link via email and/or SMS from your healthcare professional. This link expires after 5 minutes.</li><li>Click <strong>Join now</strong>.</li><li>Sign in to your RocheDiabetes Care Platform account.</li><li>Review the camera, microphone, or speaker settings, as required, and click <strong>Join</strong>.</li><li>To mute the sound and/or activate the video, click the corresponding icons from the top of the video window.</li><li>To end the video consultation, click the hang up icon.</li></ol><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong></p><ul class="rteindent1"><li>If you leave the video call, you can use the same link to re-join, as long as your healthcare professional has not ended the call.</li><li>If the healthcare professional cancels before the video consultation is in progress, your link will expire automatically.</li></ul></div><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button>In the event of an emergency, do not use this channel. Seek medical attention.</p></div>