Manage account

How to change my password

Issue

<p>I want to change my Roche Diabetes Care Platform account password.</p>

Solution

<p>If you have forgotten your password, follow this <a href="/care/patients/manage-account/how-reset-my-password">article</a>.</p><p>To change your password:</p><ol><li>Click your <strong>profile name</strong>.</li><li>Click <strong>Password</strong>.</li><li>Type your old password, choose a new password, and re-enter your new password to confirm it.</li><li>Click <strong>Change</strong> to save your new password.&nbsp;</li><li>You now need to sign in to your account again with your username and your new password.</li></ol><div class="article-notice-warning" role="alert"><p><button class="icon-close notice-icon" type="button"> <img src="/modules/custom/roche_global_settings/templates/icon/Cross.svg" alt="notice close icon"> </button> <strong>Note:</strong> Your password must be at least 8 characters long and contain:</p><ul class="rteindent1"><li>a number</li><li>a lowercase</li><li>an uppercase</li><li>a symbol</li></ul></div>