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Home
  • Patients
    • Manage Account
    • Upload health data
    • RemoteCare
    • Test strips
    • System requirements
    • Connect with mySugr®
  • Professionals
    • Manage account
    • Upload Patient data
    • RemoteCare
    • Manage patients
    • EMR integration
    • Connect with mySugr®
    • Strip management
  • Tech Support
    • Upload patient data
    • System requirements
  • Contact us

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  2. Patients

Patients

Upload health data

    • How to upload health data from other supported devices (Windows)
    • How to prepare my Accu-Chek® device to start uploading data
    • How to install the Device Link software to upload health data
    • How to enable automatic uploads from other supported devices
    • How to upload health data from my Accu-Chek® device
    • How to check if my device can automatically upload data
    • How to prepare other supported devices to start uploading data

Connect with mySugr®

    • How to share my health data from mySugr® with my doctor using a sharing code
    • How to manage my connections
    • How to share my health data from mySugr® with my doctor

Test strips

    • How to pause the strip delivery
    • How to check my strip delivery status

RemoteCare

    • How to communicate with my doctor using the RocheDiabetes RemoteCare solution

Manage account

    • How to change my password
    • How to change language settings
    • How to sign in for the first time
    • How to use my dashboard
    • How to reset my password

System requirements

    • How to check if the RocheDiabetes Care Platform is compatible with my computer
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